Sales Administrator
EMG/Grainger Motor Group, at Bury St Edmunds
Full Time - Permanent
Hours: 9:00am until 17:00pm
Why join Grainger Motor Group?
This is an exciting opportunity to join Grainger Motor Group as a Sales Administrator at our dealership located in Bury St Edunds.
Grainger Motor Group is proud to have been certified as a Great Place to Work for 2025 and named one of the UKs best Workplaces for Development in 2026!
Why work for us?
- Friendly, modern work environment
- Join a growing franchise dealership
- Competitive pay + training
- Staff Discount
- Wellbeing support
- Staff events
- Career progression in a trusted dealer group
- Deliver great service, build real customer relationships
- Open door policy
About You
As a Sales Administrator, you will play a key role in achieving our business goals. With your keen attention to detail and aptitude for accuracy, you will provide exceptional administrative support to our sales team, helping them exceed their objectives. You'll put customer needs at the heart of everything you do, ensuring complete satisfaction in an organised manner.
To be successful in this role you will be able to
- Demonstrate your ability to process administrative tasks efficiently, accurately, and on time.
- Deliver outstanding customer satisfaction.
- Be an integral member of the Admin team.
- Ensure complete accuracy in all administrative duties to deliver the right results the first time, avoiding unnecessary ##s.
- Show respect and courtesy to all colleagues and work collaboratively as part of a team.
- Provide general support to the Sales team, keeping them informed of customer order statuses and any issues that may arise.
- Comply with EMG’s processes and standards.
Key Responsibilities:
- Liaise with the Sales team and complete sales invoicing, ensuring all costs are included.
- Handle all pre-delivery related administration (e.g., vehicle registration, insurance, road tax).
- Manage the stock management system, reporting any technical problems as necessary.
- Keep stock list records complete and up to date for new, used, and fleet cars as appropriate.
- Liaise with the Sales Manager to ensure correct authorisation of registering new vehicles.
- Provide appropriate data input for customer database management.
- Attend all relevant training as requested.
- Maintain and update effective transaction records.
- Ensure all vehicle ordering is accurate and made within the given timeframes.
- Correctly allocate registration numbers and taxation for vehicles.
- Carry out all work in an organised manner, planning and prioritising tasks effectively.
Desired skills and experience;
- Relevant experience in an automotive environment would be advantageous (however training will be provided for those without).
- Effective communication and interaction with others.
- Ability to work efficiently under pressure.
- High degree of accuracy, attention to detail, and strong organisational skills.
- Good working knowledge of Microsoft Office (essential), and keyloop would be advantageous (but not essential)
If you are interested then please apply now, we look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Experience:
- Sales administration: 1 year (required)
- administration: 1 year (required)
Work Location: In person
